If you have a business in the hospitality industry then it’s crucial that you are hot on your cleaning, especially this time of year when you are hopefully enjoying an influx of holiday makers.
Taking on the cleaning yourself, or expecting your employees to do so, can be a big job, particularly as your guests will expect your venue to be cleaned to a certain standard. Importantly, the Food Standards Agency has regulations which hospitality venues of all types need to comply with. The consequences of an unclean environment when you are dealing with food can be detrimental to your business.
Whether your business is a restaurant, hotel, B & B, bar or café, you should certainly consider outsourcing your cleaning to a professional company such as JDK Cleaning. Here’s why:
A professional cleaning company will identify the areas that need the most attention. Whether this is the kitchen, in the restaurant, or guest bedrooms, any lingering germs and bacteria won’t stand a chance against the industrial grade products and equipment a commercial company will use.
Commercial cleaning companies also clean to the standard that matches the criteria set by the authorities. They spend time and money on safety training and have high cleanliness standards since they aim to maintain quality at all times.
By law, every commercial kitchen must be professionally cleaned every six months, and the Health and Safety at Work Act 1974 states that all outlets must have a cleaning protocol in place to ensure cleanliness is up to the required standard.
The reputation of your business is not worth risking and a professional cleaning company will guarantee that these standards are met, without question.
During peak times, such as evenings, weekends and holidays, you will be prioritising your customers and your service over everything else. To be able to delegate any distraction such as cleaning, which can be handled by professionals, would be beneficial to any hospitality business.
Hiring a commercial cleaning service will save your employees time and lead to an increase in productivity, enabling you and your team to focus on your service standards.
A cleaning company will also work around the opening times of your business. So, if you need them at the beginning or the end of the day, they can organise their cleaning timetable to suit you accordingly.
In short, hiring a commercial cleaning company will help your business to run more smoothly.
The busier the environment the more flustered staff can get trying to keep up with the extreme demands, particularly when clients are hungry, hot and bothered.
These experiences can make or break the first impressions of a restaurant. Having a table cleared promptly after finishing a course, a clean floor underfoot and not having to ask for cutlery and condiments are things that make the customer experience more enjoyable and relaxing.
Anyone in the hospitality industry knows that things can go from calm to chaos in the blink of an eye.
Regardless of the type of business, a professional cleaning company will have the knowledge and equipment to help you create a great customer experience. A professional company like JDK Cleaning will provide business owners with a cleaning check list at the start of the contract to ensure they are covering all the areas that require attention within a pre-determined timescale.
Cleaning services do not only bring in their trained staff to clean, but also their industrial-grade cleaning equipment and products – which would be expensive to buy yourself.
They will know exactly how to use the equipment to deliver the best clean possible and the impact of these professional cleaning products will be far greater than the products you can buy from your supermarket. Essentially, mainstream cleaning products do not clean efficiently enough in a commercial setting.
A survey found that almost 70% of hotel guests believe cleanliness and hygiene to be the most important factor when making recommendations about a hotel to friends and colleagues. It’s crucial to maintain a sparkling reputation, and after hiring a commercial cleaning company your customers will want to return to your establishment. It’s an investment from which you will reap the rewards by having happy customers who want to return time after time.
These positive levels of customer satisfaction will also be reflected on key online platforms such as Trip Advisor, Google and Facebook. The last thing you want is poor online reviews due to the less than satisfactory levels of cleanliness in your venue, putting off people who are looking for recommendations.
JDK Cleaning is a professional commercial cleaning company with direct experience of working in the hospitality industry with clients including leading Gower venues Purple Badger, Oldwalls and Fairyhill.
Our MD, Jack Kelleher, comes from a hospitality background so understands first-hand what is required to meet the statutory requirements and standards set out by the authorities.
Get in touch with us for a quote and we’ll help to take the burden of cleaning off your hands, so you can focus on what really matters, running your business, and most importantly your customers.